Introduction
Welcome to Triya’s Brow. Your use of our website, www.triyasbrow.com.au, signifies your consent to our Privacy Policy. This policy is to be read alongside our Terms and Conditions and Returns Policy. If you do not agree with any part of these documents, please do not use our website.
Data Collection and Use
Triya’s Brow (“we”, “us”, “our”) operates the website www.triyasbrow.com.au (“Service”). We use your data to provide and enhance our Service. This document explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the options available to you regarding your data.
General Use of Non-Personal Information
We use non-personal information to customize the advertising and content you see, to improve our services, to conduct research, and to provide anonymous reporting for internal and external clients.
Personal Information Collection
Triya’s Brow and its related entities act as Data Controllers for your personal data, meaning we determine how and why your data is processed. We may engage various Service Providers to process your data more efficiently. Personal information collected may include your name, contact details, financial information, and other personal details provided when you use our website or services.
Utilization of Personal Information
We may use your personal information to contact you via email, phone, SMS, or social media to offer promotions and other information you may find useful. If you opt-in or imply consent by providing your information, we may also send you newsletters and marketing materials.
We also collect usage data, such as your IP address, browser type, pages visited, and other diagnostic data to improve our Service. Location data may be collected if you permit us to do so, to enhance and customize the Service.
Opt-Out Options
You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit your ability to use certain parts of our Service.
Access to Personal Information
You have the right to request access to, update, or delete your personal information by contacting our privacy officer. We may require you to verify your identity and provide additional information about your request. We reserve the right to charge a reasonable fee for administrative costs related to such requests.
Sharing and Disclosure of Information
We do not rent, trade, or share personal information with third parties except to provide services you have requested, with your permission, or under the following circumstances:
- We use third-party service providers for payment processing, email communication, and other services. These providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- We may disclose information to comply with legal obligations or to protect the rights and safety of our clients and the public.
Website Visit Information
Our website may collect general and personal information, including pages accessed, information downloaded, and server addresses. This information is used for statistical purposes to improve the quality and convenience of our website.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Behavioural Remarketing
We may use remarketing services to advertise on third-party websites after you visit our Service. You can opt out of certain advertisements by blocking or deleting cookies in your browser settings.
Complaints
If you are not satisfied with how we handle your personal information, please contact us directly. We will attempt to resolve your complaint reasonably. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).
Links to External Websites
Our website may contain links to external websites for your convenience. We are not responsible for the content or privacy practices of these external websites. Please review their privacy policies before using their services.
Confidentiality and Security
We follow industry standards to protect your personal information during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
International Users
If you are accessing our website from outside Australia, please be aware that your personal information will be transferred to, processed, and stored in Australia.
Changes to This Privacy Policy
We may update our Privacy Policy at any time without prior notice. We will notify you of significant changes by email or by placing a notice on our website. If you do not agree with the changes, you may terminate your account with us.
Effective Date
This Privacy Policy was last updated in July 2024.